One of our guiding philosophies is our focus on continuous improvement. We believe great service comes from the ability to always look at our performance objectively and identify ways to enhance our systems, processes, knowledge and skills.
Stellar FCm Personal is the name of our Account Management services. At Stellar Travel (FCm Ghana), we believe business travel should be personal. That’s why we dedicate Account Manager, International Travel Manager or team to every client. As part of our company philosophies, we deliberately keep our teams small and focused to ensure we understand our clients well, and are always there for them.
Our bespoke suite of services for the most discerning executive traveller including:
Stellar Travel FCm Commerce is our product offering designed to help our clients reduce their travel–related operational costs, improve compliance with their travel policy and boost the overall efficiency of their travel programmes long-term.
We provide clients with choice, quality and leading rates for corporate travel worldwide through our Stellar FCm Procure suite of solutions. Whether your itinerary is a simple return trip or a long and complicated multi-destination trip, we will find you the right ticket at the right cost and ensure your loyalty club preferences are respected.
Stellar FCm Secure is our comprehensive suite of services designed to build a client’s awareness of existing and potential incidents around the globe. This suite is based on our MATT Logistics:
Monitoring of world events
Alert – immediately alerting our clients to situations which will impact their travellers
Tracking – to confirm your travellers’ whereabouts
Transfer – assisting with any rebooking and advising on traveller rescue and repatriation as required
We use best-in-class technology available in each region around the globe to improve our clients’ travel efficiencies. We embrace both tried and tested and emerging technologies to deliver the best local solutions for our clients in any location.
Our technology solutions range from online corporate travel booking tools, to streamlined policy and expense management compliance reporting and flexible travel management reporting.
In addition to our core travel management services portfolio we offer Stellar FCm Specialist, a range of niche travel and logistics services that add value to our clients’ businesses, including: